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FAQ’s

Index:

General Management & Gorvernance

Finance & Levies

Maintenance & Repairs

Rules & Conduct

Renovations & Alterations

Meetings & Communication

Selling, Buying & Rentals

General Management And Governance

The Body Corporate is a legal entity made up of all the owners in a sectional title scheme, such as an apartment building, townhouse complex, or mixed-use development. It manages the scheme’s affairs, maintains common property, enforces rules, collects levies, and represents the interests of all owners collectively.

Trustees are elected owners responsible for running the day-to-day affairs of the Body Corporate. Their role includes managing finances, maintenance, compliance with laws, and making decisions to prioritise the best interest of the entire Body Corporate.

The Managing Agent is a professional service appointed by the trustees to assist with administration, such as collecting levies, preparing financial reports, coordinating maintenance, and ensuring legal compliance.

An AGM (Annual General Meeting) is held once a year to approve budgets, financial statements, and elect trustees. SGMs (Special General Meetings) are called to address urgent or specific matters that require owner approval outside the AGM.

Yes, any owner with up-to-date levy payments can stand for election, provided they are not disqualified by law or the scheme’s rules.

The number of trustees is set in the scheme’s rules, typically between 3 and 7, and may be adjusted with owner approval.

Yes, owners may appoint another person in writing to vote on their behalf at meetings, including the AGM and SGMs.

Trustee decisions are usually made by majority vote during trustee meetings. Some significant decisions may require owner approval through special resolutions.

Finance And Levies

Levies are based on the Body Corporate’s annual budget and each unit’s participation quota, which reflects the unit’s size and value relative to the scheme.

Levies pay for the maintenance of common property, insurance, utilities for shared areas, building management and managing agent fees, and contributions to the reserve fund. It also funds the maintenance reserve for planned future upgrades/replacements.

At Cartwrights Corner, common areas are supplied via a bulk meter, but each unit has an AMI meter installed. Owners are billed separately for their individual water and electricity usage, so these are not included in the standard levy

Interest and penalties may be charged, and legal action can be taken to recover arrears. Non-payment can also affect your ability to vote or sell your unit.

Yes. If unexpected expenses arise, trustees may raise a Special Levy to cover costs not included in the annual budget.

A Special Levy is an additional payment requested from owners to fund specific projects or urgent expenses that cannot be covered by the annual levy or reserve fund

The annual budget is prepared by trustees and approved by owners at the AGM. It outlines planned expenses for the coming year.

Yes. Levies apply to all units, whether occupied or vacant, as they fund the scheme’s ongoing management and maintenance.

Maintenance And Repairs

Owners are responsible for maintaining everything inside their unit, including plumbing, electrical fittings, and appliances.

At Cartwrights Corner, the Body Corporate handles all common property maintenance, including lifts, gardens, corridors, roofs, and shared services. Regular inspections are conducted to ensure standards are maintained.

Common property refers to all areas shared by owners, such as passageways, lifts, staircases, roofs, and external walls.

Exclusive use areas are parts of common property allocated to specific owners, such as designated parking bays or gardens, which they may use exclusively but do not own outright.

Maintenance responsibility is usually defined in the scheme rules. Often the Body Corporate handles structural maintenance while the owner handles day-to-day upkeep.

Most ‘live’ leaks at Cartwrights Corner (about 90%) originate from pipes inside an owner’s unit. If water is dripping through a ceiling or light fitting, first switch off your own water supply and check if the leak slows. Always contact the Building Manager or managing agent to report the issue. If the leak continues after switching off your supply, it may be coming from another unit, and the Body Corporate will coordinate inter-unit investigations and repairs.

Liability depends on the source of the leak. The Body Corporate and trustees help determine responsibility and coordinate repairs.

Since lifts are part of common property, the Body Corporate is responsible for repair and maintenance costs.

Major projects are funded through the reserve fund or by raising a Special Levy approved by owners.

The reserve fund is a statutory savings account used to fund long-term maintenance and major repairs to the scheme’s common property.

Rules And Conduct

Conduct Rules are available from the managing agent and uploaded to the website for easy owner access.

Trustees can issue warnings, fines, or take legal action if necessary to enforce compliance with the scheme’s rules.

Yes, but changes require a special resolution passed by owners and must be registered at the CSOS.

Pet ownership at Cartwrights Corner requires trustee approval. The pet application form is available on the website. Owners should complete the form and submit it to the Building Manager or managing agent for consideration by the trustees

Normal living noise is acceptable, but excessive noise or disturbances that affect other owners are not allowed.

Short-term rentals are only allowed if permitted by the scheme rules and local municipal regulations.

Only if the rules allow it and it does not disturb other owners or violate zoning laws.

Owners and tenants may only park in designated bays and must not block common property or fire lanes.

Smoking is usually permitted on the balcony, but if it causes a nuisance to other residents, trustees may intervene.

Renovations And Alterations

Yes. Any renovations or alterations that affect common property or involve major internal work (such as moving walls, ceilings, or pipes) require trustee approval. A Renovation/Alteration Application form is available on the website. Owners must complete the form and submit it to the Building Manager (JD) or managing agent before starting any work, so trustees can review the proposal and inform other residents of potential noise, dust, or disruptions. Minor internal work that does not affect common property generally does not require approval.

Meetings And Communication

The AGM is held annually, within four months after the scheme’s financial year-end.

Tenants cannot attend meetings unless appointed as a proxy by the owner.

Minutes are circulated to owners and typically uploaded to the website for reference.

Updates are shared via email, newsletters, website updates, and notices displayed in common areas.

Selling, Buying And Rentals

Request a levy clearance certificate from the managing agent to confirm all levies are paid before transfer.

The seller pays up to the date of registration, and the buyer pays from registration onwards.

Yes, once the transfer is registered, the new owner is automatically part of the Body Corporate.

Only if they are appointed as a proxy by the owner.

A copy of the scheme’s rules, contact details for the managing agent, and any relevant policies or procedures.

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